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(Medical-NewsWire.com, January 27, 2015 ) Titusville, FL -- Chili Technology, the manufacturer of the only cooling and heating mattress pad in the market, provides customer service by uploading instructional videos on YouTube. Customers who are not keen at reading manuals found this initiative to be very helpful. New buyers and even those who have owned their unit for quite a while could benefit from the YouTube videos.
Chili Technology's YouTube channel has about 20 videos that are either instructional, promotional, or testimonial. There are 5 videos that teach users on how to properly use, and care for their ChiliPad Cube units. One talks about how to set up ChiliPad Cube PLS, and another one focuses on ChiliPad 1.1. In addition, there are also videos that teach about releasing water from the cube (control unit), cleaning the ChiliPad Cube, and syncing the remote control with the control unit.
The uploaded videos are simple to understand and quick to watch. Videos that have both audio and moving visual are proven to be more effective in teaching how-to's as compared to print or audio instructions only.
ChiliPad electric heating pad is the only warming and cooling mattress pad in the market. It is composed of the mattress pad, and the control unit that links together using a tube. It also has a remote control for the user's convenience. The ChiliPad is easy to set up; nevertheless, some users who are not keen on reading manuals would benefit from the instructional videos available.
Some users also want to make sure that they are setting up, and cleaning their ChiliPad units correctly so instructional videos are deemed relevant and necessary.
Midwest Health Solutions is an authorized seller of ChiliPad Cube products that can be purchased through Amazon.
About ChiliPad Cube
ChiliPad Cube is a DBA for Merchant Business Systems Inc., a 10-year-old company specializing in health and personal care items. The company prides itself on combining the best quality products with the best customer service in the industry.
Chilipad Cube
Michael Bitler
888-643-3494
info@chilipadcube.com
Source: EmailWire.Com 
Source: EmailWire.com
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